BRM Coaching / Talent Development

Providing BRMs with critical skills to become high-performing BRMs and an indispensable resource to their organization

The BRM role is not easy.  It requires people to operate at an executive level – in essence as CIO’s to the business units they cover.  They must be able to communicate, lead, influence, plan, and negotiate with senior management.  BRMs must possess a wide range of knowledge, from business acumen to technology awareness, and how to operate effectively at executive levels.

However, most organizations fail to provide the necessary skills development needed to execute the role.  Typically, BRMs are given standard development training even though they must perform at a higher level than most.  Moreover, the same level of training is given to all BRMs, regardless of current skill level, background, or aptitude.

To help BRMs and organizations evolve and meet the promise of the BRM role, we offer workshops, one-on-one coaching/training, and group training to help increase the impact BRM makes on business partner strategies, capabilities, and growth. These sessions will enable essential BRM skills through both classroom and practical training. BRM is an art and a science – to learn the art takes practice and learning through trial-and-error led by an instructor experienced in building successful BRM programs and effective BRM practitioners.

This includes:

  • Identifying ways to decisively affect the bottom line, including cost savings, cost avoidance, and investment leveraging
  • Learning how to incorporate three key ingredients – empathy, creativity, and accomplishment – to make BRM an indispensable resource for business partners
  • Situational learning that demonstrates how to demonstrate leadership and effectiveness when dealing in executive settings
  • Bringing new thinking and ideas to business partners using Design Thinking and Innovation
  • Identifying opportunities that challenge the status quo, inspire new growth, and create competitive advantage for your company
  • Empowering business leaders to help them make more informed decisions on future goals and opportunities
  • Establishing meaningful, collaborative relationships with stakeholders, whether business partners or sponsoring organizations (e.g., IT)

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Coaching and Training Services

Teach candidates how to become highly successful BRMs and an indispensable resource to business leaders and IT management.  This can be centered around a specific issue the organization is facing, or overall to learn and practice the hard and soft skills needed to become high-performing BRMs.  Sessions are conducted 1-1, as a group or team, or in a workshop format, using classroom sessions, interactive learning, and scenario-based exercises.

We enable these skills in BRMs through both classroom and practical training.  BRM is an art and a science – to learn the art takes practice and learning through trial-and-error in an experiential format. Topics are typically specific to the challenges and opportunities being faced by the BRM organization but can include:

    • The Characteristics of a High-Performing BRM
    • The Human Factor – Building and Leveraging Meaningful Relationships
    • BRM Professional Skills Development
    • How to Create and Deliver Impact to your Organization
    • Identifying Opportunity, Delivering Results
    • Empowering Business Partner Awareness

Talent Development Programs

Once BRMs are trained properly, how do you evolve their skills over time, and more importantly, which skills need to be developed?  Using proven methodology, we employ an “assess-develop-evolve” approach to help provide appropriate levels of skills development over time:

  • Assess – Evaluate the skill set of the team before creating a development program. Assess team members’ hard skills and soft skills (e.g., leadership, problem-solving, innovation, accountability) and intangibles (judgment and thought process) using quantitative and qualitative assessments.
  • Develop – Using the assessment results, create and execute a development program tailored to the needs of the team and the individual.
  • Evolve – Reiterate common themes and evaluate BRMs on their specific learning plans; identify skills-based goals for the team; repeat the Assess and Evolve steps on an ongoing basis.