Insights : Business Relationship Management

Why BRM Development is Essential

September, 2018 Truism: for BRMs to be truly effective they must perform at the highest levels of an organization and positively contribute to its success We all...
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Empathy – Seeing Things Through the Eyes of Your Customer

February, 2018 One of the ongoing challenges we hear about is how companies don’t necessarily feel they get suitable “value” from the BRM role Yes, they have...
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BRM – What’s in a Name?

January, 2018 While some say job titles are unimportant and irrelevant, others suggest that titles speak to one’s level of knowledge, expertise, and...
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