Building a BRM Capability

Planning, Designing, and Implementing a BRM Capability That Makes a Positive Impact to Your Organization

“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”

– Sun Tzu

Business Relationship Management (BRM) is a highly strategic role that interacts with many areas of your organization. This means that building a successful BRM capability is essential and requires a clear definition of what BRM is, how it operates, the value it provides, and how it interacts within the organization.  Your BRM strategy must be clear, forward-thinking, accessible, and well-communicated.

An effective strategy defines goals, actions, and outcomes in an inspirational and comprehensible manner. All too often, BRM capabilities are built without a clear strategy, resulting in confusion about the role, inconsistent performance, and a lack of understanding of the value and impact that BRM can provide.

This is where we come in.

At Barkley Consulting Group, we work with organizations to define the key aspects and goals of your BRM capability to:

  • Provide clarity around what BRM does, how it does it, and the value it provides
  • Construct an effective operating model that defines how BRM works within the organization and the corresponding flows, interactions, and responsibilities
  • Build and evolve meaningful relationships with business partners, and IT staff
  • Create a right-sized organization model based on business needs
  • Define metrics that measure performance

Are you looking to learn more about how we can help you with BRM capability development and implementation? Get in touch to find out more.

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